Four Seasons Vilamoura's most frequently asked questions


Got a question?

Take a look at our FAQs to find out more about our resort before your stay.

  • Does the resort accept cash?

    We've been busy updating our systems for a more seamless, succinct guest experience and from 1st March 2023 the whole resort will become cashless.

    All the point of sales at the resort can be signed for as usual in the room TAB and payment can be made by credit/debit card at departure or you can make payment by contactless, credit/debit card at the time of purchase. This new way of operating is fast becoming the norm in businesses and is more convenient to our guests by allowing faster transactions, improved efficiency and a better customer experience.

    We know that many of you like to thank our team personally during your stay, so cash will still be accepted for gratuity.

  • How long does it take to walk to the marina?

    15 minutes on foot or a more leisurely route via the road train that stops outside the hotel entrance (please ask reception for a timetable).

  • Can I take food from the restaurant to my apartment to eat?

    Yes, you can. We offer a takeaway menu where you can order your meal and pick it up from a designated place by our restaurant.

  • When does the kids club operate?

    During school holidays.

  • What family attractions are nearby?

    Zoomarine and the Aquashow are just 10-15 minutes away by car. We will be happy to arrange a taxi for you if you do not have your own transport. We can also provide you with bus routes and timetables to some amazing destinations - just ask at reception.

  • What are your restaurant serving times?

    All information about our restaurants can be found here.

  • What treatments do you offer?

    All treatment information can be found here.

  • How far is the resort from the airport?

    Faro Airport is just 30 minutes away by car, and we're happy to help you arrange your transfers. Just contact reception ahead of your arrival.

  • Do I need to book my dinner reservations?

    Space is limited in our restaurants, so we recommend booking a table in advance if you're planning to dine with us.